www.SunRocket.com? Residential VoIP Service to Rely on
by: Jovan Johnson

Have you tried searching www.SunRocket.com lately? Did you click on the first link? If the answer is yes, you were probably confused or disappointed that you were not taken to the Sunrocket.com site. The brilliant VoIP company founded by Joyce Dorris and Paul Erickson is no more. Sherwood Partners sold its assets, including the domain, and other companies began offering special SunRocket deals for customers who service was abruptly turned off. Many faced confusion regarding what happened to the phone service they relied on, whether they could keep their phone number, how to take phone number with them to the company that offered the best SunRocket deal, and how to get money they prepaid for their VoIP service. This experience left a bad taste in the mouths of some, and some scattered from Voice over Intenet Protocol service and returned to the much more familiar landline service of yesteryear.

Do not be afraid if you are considering residential VoIP service for your home. This is not the first time a company that seemed to be in good shape has gone out of business--tech or not, this is a rough economy and sadly we will see many more companies close their doors for the final time. There are a few lessons that should be taken away from SunRocket's demise. First, do your homework. Although you cannot expect a company to tell you they are in bad shape, you can read the news (and some blogs) to get an idea of troubled waters. Also, weigh your VoIP service plans carefully. You can sometimes save eight-to-ten percent by prepaying your year, but your hard-earned money is gone forever if the unthinkable happens. Lastly, save important information in multiple places, just in case. This applies to contact information, instructions, wills and trusts, bank account information, and much more. Spending time planning ahead can mitigate a number of foreseeable and unforeseeable problems.

Options for consumers seeking researching VoIP at home include well-known names such as AT&T CallVantage Skype and Vonage, and others such as Phone Power, Viatalk. Plans can be generalized into three categories: VoIP minute plans which generally cost twenty dollars or less, and unlimited VoIP plans, which range between $19.95 and 24.99. Skype prices have a unique structure, with Free calls between Skype customers (computer-to-computer) and per minute usage fees (Skype does not offer unlimited calling plans).

Residential VoIP benefits regularly include no contracts, free calls to Canada and Puerto Rico (Vonage and At&t, Viatalk provides calls to Canada but not Puerto Rico, and extra services (including but not limited to Voicemail, Call Waiting, Call Forwarding (includes ringing you at additional lines in the sequence you desire), Additional phone lines (free or with a minimal additional charge), Caller ID, Fax, 911 service and many more. Skype is unique because it doesn't bundle services. Instead it offers a small menu a la carte, including Voicemail, Call Forwarding and Text Messages.

As fast connections become the standard, and connections eclipse broadband speeds, rest assured that residential Voice over Internet Protocol is the service of the future. Will you be left behind with hard-wire the telephone?

notes
- VoIP requirements include a broadband Internet connection and a valid address.
- Be aware that Phone Power may charges 4 cents a minute if outgoing calls exceed 3000 minutes (50 hours) within one billing cycle. Incoming VoIP calls do not affect this fee.

- visit the Sunrocket - Digital Phone Service forum to learn more about SunRocket.com

   
 

Vonage